PARIS, FRANCE / CAIRO, EGYPT – July 18, 2025 – Egypt’s national flag carrier, EgyptAir, has been awarded the prestigious title of “Best Airline in Africa for Passenger Services” by Skytrax at the illustrious 2025 Paris International Air Show, held from June 16-22 at the Parc des Expositions du Bourget. This significant accolade underscores EgyptAir’s unwavering commitment to enhancing the travel experience and solidifying its position as a leading aviation provider on the African continent.
The announcement, made on the sidelines of one of the world’s most prominent aviation events, highlights EgyptAir’s continuous investment in operational reliability, regional connectivity, and, crucially, superior passenger service. Dr. Sameh El-Hefny, Egypt’s Minister of Civil Aviation, was present at the award ceremony, underscoring the national importance of this recognition.
A Testament to Service Excellence and Strategic Vision:
This win is a clear reflection of EgyptAir’s dedicated efforts to elevate its customer offerings. Captain Ahmed Adel, Chairman and CEO of EgyptAir Holding Company, expressed immense pride in the achievement. “This accomplishment reaffirms our commitment to delivering exceptional service and reinforces Egypt’s position as a hub for aviation excellence in the region,” he stated.
Captain Mohamed Alyan, Chairman and CEO of EgyptAir Airlines, further emphasized that the award serves as a global acknowledgment of the airline’s adherence to stringent international service standards. He attributed this success to the tireless dedication and professionalism of the entire EgyptAir staff, from ground crews to cabin staff.
Beyond the top regional honor for passenger services, EgyptAir also garnered several other notable distinctions in the 2025 Skytrax rankings:
- Most Improved Airline in Africa: This award specifically recognizes the airline’s significant advancements in overall quality and performance.
- Best Economy Class Catering in Africa: A testament to the airline’s focus on enhancing the in-flight dining experience even in its economy cabin.
- Best Airline Staff in Africa: Highlighting the professionalism, attentiveness, and friendliness of EgyptAir’s diverse workforce.
- Best Cabin Crew in Africa: Celebrating the excellence of its flight attendants in delivering top-tier service and ensuring passenger comfort and safety.
Furthermore, EgyptAir made a remarkable leap in Skytrax’s global “Top 100 Airlines” list, climbing 20 spots to secure the 68th position worldwide, a substantial improvement from its 88th ranking in 2024.
Skytrax: The Global Benchmark for Airline Quality:
The Skytrax World Airline Awards are widely regarded as the “Oscars of the aviation industry,” based on independent customer surveys and rigorous service evaluations across multiple categories. These comprehensive assessments include criteria such as onboard service, cabin cleanliness, seat comfort, in-flight entertainment, catering quality, and staff hospitality. The recognition from such a reputable global benchmark underscores the tangible progress EgyptAir has made in aligning its services with world-class standards.
This historic win for EgyptAir not only celebrates its individual achievement but also signals the growing global competitiveness and rising standards of African aviation brands. As the airline continues to invest in fleet modernization and service enhancements, this prestigious award positions EgyptAir as a formidable leader in connecting the continent with the world.
